Privacy Policy
Last Updated: July 2026
The California Transit Indemnity Pool (CalTIP) respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding that information.
CalTIP does not sell personal information and only collects information that is reasonably necessary to provide services, respond to inquiries, improve our website, and support our membership programs.
Information We Collect
Information You Provide to Us
We may collect information you voluntarily provide when you:
- Complete a contact form
- Request information about CalTIP programs or services
- Register for an event, webinar, training, or newsletter
- Download resources or publications
- Submit feedback or inquiries
- Apply for employment opportunities
Depending on the interaction, information collected may include:
- Name
- Organization or agency name
- Job title
- Email address
- Phone number
- Mailing address
- Any additional information you choose to provide
Information Automatically Collected
When you visit our website, certain information may be collected automatically through website technologies and analytics tools, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Referring website or source
- Date and time of access
- General geographic location (city, region, or state level)
- Website usage statistics and interaction data
This information is generally collected in aggregate form and used to understand website performance, improve user experience, enhance security, and support website administration.
How We Use Information
CalTIP may use collected information to:
- Respond to inquiries and requests
- Provide information about programs, services, events, and resources
- Deliver newsletters or communications you have elected to receive
- Improve website functionality and user experience
- Analyze website traffic and visitor engagement
- Maintain website security and prevent fraud or misuse
- Fulfill legal, regulatory, or contractual obligations
We will only use personal information for legitimate organizational purposes consistent with the reason it was collected.
Cookies and Analytics Technologies
Our website may use cookies, pixels, and similar technologies to improve functionality and understand website usage.
Cookies are small files stored on your device that help websites remember preferences and improve performance.
These technologies may be used to:
- Remember user preferences
- Measure website traffic and performance
- Analyze visitor behavior
- Improve content relevance and website usability
You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality and user experience.
CalTIP may use third-party analytics providers, such as Google Analytics or similar services, to help measure and improve website performance. Information collected through these services is governed by the applicable provider’s privacy practices.
Email Communications
If you choose to subscribe to newsletters, updates, or other communications, we may use your contact information to send relevant information about CalTIP programs, services, events, and resources.
You may opt out of marketing or informational emails at any time by using the unsubscribe link included in communications or by contacting us directly.
Transactional or service-related communications may still be sent when necessary.
How We Share Information
CalTIP does not sell, rent, or trade personal information.
We may share personal information only:
- With vendors or service providers performing services on our behalf
- As required by applicable law, court order, subpoena, or legal process
- To protect the rights, safety, or security of CalTIP, our members, website users, or the public
- In connection with organizational audits, compliance obligations, or government reporting requirements
All service providers with access to personal information are expected to maintain appropriate confidentiality and security safeguards.
Data Security
CalTIP maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we take reasonable measures to protect information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Websites and Links
Our website may contain links to third-party websites, resources, or social media platforms.
CalTIP is not responsible for the privacy practices, content, or security of external websites. Visitors should review the privacy policies of those sites before providing personal information.
California Privacy Rights
California residents may have certain privacy rights under applicable California law, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), where applicable.
Subject to applicable exemptions and legal requirements, California residents may request:
- Information regarding categories of personal information collected
- Information regarding how personal information is used or disclosed
- Correction of certain personal information
- Deletion of certain personal information
- Information about personal information shared with service providers
CalTIP does not sell personal information and does not knowingly share personal information for cross-context behavioral advertising.
Requests regarding privacy rights may be submitted using the contact information listed below.
Changes to This Privacy Policy
CalTIP reserves the right to modify this Privacy Policy at any time. Updates will be posted to this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or the handling of your personal information, please contact: